FAQs

Where can I buy Farmer Jo?

You can buy the Farmer Jo range in bags or bulk (cartons of 5 or 6 packs) online now.

You'll also find our perky packets scattered across Australia (and even beyond), in more than 5000 locations, including the likes of Coles, Woolworths, and a handful of your favourite independent retailers (Like Harris Farm) and cafes.
Do you have gluten free options?

Hell yeah! Shop our paleo and gluten-free options.
Can I use Farmer Jo in recipes?

Absolutely, but they also stand on their own - straight from the bag, with yoghurt, milk or as a topper on porridge, chia, smoothies or even pumpkin soup! Find the latest recipes here.
Where are your products manufactured?

Our granolas are lovingly made by our team in our Farmer Jo kitchen in South Sydney. The recipes are concocted in the test kitchen in Byron Bay.
Do you have any vegan products?

You’re in luck, a bunch of our granolas are vegan-friendly! Look here.
How do I keep my products fresh?

To keep your products fresh we recommend storing in a sealed jar in the pantry, or Sally's hot tip is to keep them in the fridge to maximise the crunch.
How long will it take to receive my order?

We send orders out Australia wide using Australia Post or courier service. Orders are usually dispatched within 1 business day, and depending on where you are, usually take between 3-5 days to arrive.

Rural areas may take longer. We'll update your order with your tracking number once it's dispatched.
Do you offer refunds?

If you don't love it, we'll sort it! Just get in touch to let us know what's up and we'll take care of it. Easy peasy :)  
Do you ship internationally?

Right now, we only ship within Australia via our online store.
What if my order arrives damaged?

Oh no! If your order arrives damaged or something’s not quite right, just get in touch via the contact page and we’ll make it right - quick smart.